আইনি কেন্দ্র · Legal centre

নীতিমালা ও শর্তাবলি,খোলা বইয়ের মতো।

Stakenix চালাতে যে আটটি নথি প্রযোজ্য — গোপনীয়তা, শর্তাবলি, রিফান্ড, নিরাপত্তা — সবই এক জায়গায়, স্পষ্ট ভাষায়। ৮টি নথি · সর্বশেষ হালনাগাদ ৪ আগস্ট ২০২৬ · বাংলা সারসংক্ষেপ সহ।

Document 01 of 08

Privacy Policy

কার্যকর: 4 August 2026সংস্করণ 1.1

সংক্ষেপে

সংক্ষেপে আপনার তথ্যের মালিক আপনি। আমরা শুধু সেবা চালাতে যা দরকার তাই নিই, বিক্রি করি না, আর যেকোনো সময় আপনি ডেটা রপ্তানি বা মুছে ফেলার অনুরোধ করতে পারেন।

1. Who we are

Stakenix ("Stakenix", "we", "us") is a software-as-a-service platform operated from Dhaka, Bangladesh. We provide business software modules — social post scheduling and social media automation, school management, doctor chamber management, restaurant point of sale, supershop point of sale, AI chatbot for Messenger, WhatsApp and websites, Meta Ads automation, web hosting and domain registration — delivered on a per-customer subdomain in the form {name}.stakenix.com. We also provide website design and development services, and sell one-time digital products: ready-made website templates (source code) and ebooks. Our public website additionally hosts a blog and newsletter.

This Privacy Policy explains what personal data we collect, why we collect it, who we share it with, and the choices and rights you have. It applies to our public website, our signup and billing flows, and the Stakenix application dashboard.

Legal operator : Stakenix — Trade Licence No. TRAD/DNCC/005635/2026

Registered address : ৫/ক, নিচতলা, পিসি কালচার হাউজিং সোসাইটি, রিং রোড, শ্যামলী, ঢাকা-১২০৭, বাংলাদেশ

Privacy contact : support@stakenix.com · +880 1910-001189

2. Controller and processor roles

Our role depends on whose data is involved, and this distinction matters for your rights:

  • We are the controller for data about you as a Stakenix account holder — your signup details, billing records, support conversations and how you use the dashboard.
  • We are a processor for the data you put into your workspace about your own students, patients, staff, customers and orders. You remain the controller of that data. We handle it only to deliver the service and on your instructions, and we do not use it for our own purposes.

If you are an individual whose data was entered into a Stakenix workspace by a school, clinic, shop or restaurant, please contact that organisation first — they decide what is collected and how long it is kept. We will support them in responding to you.

3. Data we collect

3.1 Data you give us

| Category | Examples | Why we need it | |---|---|---| | Account identity | Name, business name, email address, mobile number, chosen subdomain, password (hashed) | To create and secure your account and workspace | | Billing | Plan and module selection, invoice history, transaction references and the payment method type returned by our gateway | To charge subscriptions and issue invoices | | Support | Messages, call notes, screenshots and attachments you send us | To answer questions and resolve faults | | Workspace content | Whatever you enter into your chosen modules — students, attendance, results, fees, patients, appointments, prescriptions, products, sales, tables, posts and media | To deliver the module you subscribed to |

3.2 Data we collect automatically

| Category | Examples | Why we need it | |---|---|---| | Device and connection | IP address, browser and operating system, device type, language and time zone | Security, abuse prevention, and rendering the interface correctly | | Usage | Pages and features opened, timestamps, error traces, request identifiers | Diagnosing faults, capacity planning, improving the product | | Server logs | Request URL, status code, response time, referrer | Operations, security investigation and fraud detection | | Cookies | Session and preference cookies — see the Cookie Policy | Keeping you signed in and remembering settings |

3.3 Data from connected platforms

If you connect a Facebook Page, Instagram professional account or Google service to Stakenix, we receive only the data those platforms release for the permissions you approve — for example the page or account name and identifier, an access token, and the publishing status of posts we send on your behalf. We never receive your password for those platforms, and you can disconnect at any time. Section 10 sets out exactly how we use platform data.

We do not collect payment card numbers. Card, bKash, Nagad and Rocket credentials are entered on SSLCommerz's hosted page and never touch Stakenix systems. We store only the result of the transaction and a reference number.

4. How we use data

  • To provide the service — creating your workspace, issuing an SSL certificate for your subdomain, running the modules you subscribed to, and storing your data.
  • To bill you — starting trials, taking subscription payments through SSLCommerz, issuing invoices and recovering unpaid amounts.
  • To support you — answering questions in Bangla or English by phone, WhatsApp and email, and reproducing faults you report.
  • To keep the platform safe — detecting abuse, spam, fraud, credential stuffing and denial-of-service attempts, and enforcing our Acceptable Use Policy.
  • To improve the product — measuring which features are used, in aggregate, and finding where the interface fails people.
  • To communicate with you — service notices, maintenance windows, security advisories, billing reminders and, if you opt in, product news. Service and billing notices are not marketing and cannot be unsubscribed from while your account is active.
  • To meet legal obligations — tax and VAT records, responding to lawful requests, and defending legal claims.

We do not sell personal data, we do not rent contact lists, and we do not use the content of your workspace to train machine learning models.

5. Legal bases

Where the EU or UK GDPR applies to a visitor or customer, we rely on these bases:

  • Contract — creating your account, running your workspace, billing and support.
  • Legitimate interests — security, abuse prevention, aggregate product analytics and protecting our legal position, balanced against your rights.
  • Consent — optional cookies, marketing email, and connecting third-party platforms. You can withdraw consent at any time without affecting the lawfulness of past processing.
  • Legal obligation — accounting, tax and lawful disclosure requirements under Bangladesh law.

For customers in Bangladesh we process data on the basis of your agreement to these terms and our legitimate interest in operating the service, consistent with applicable Bangladeshi law.

6. Who we share data with

We share personal data only with the categories of recipient below, and only to the extent needed. Every processor is bound by contract to confidentiality and to security measures no weaker than ours.

| Recipient | Purpose | Data involved | |---|---|---| | SSLCommerz | Payment processing for subscriptions | Name, email, mobile, amount, invoice reference | | Hosting and infrastructure providers | Running servers, storage and backups | All data, encrypted in transit and at rest | | Email and messaging providers | Transactional email, OTP and support replies | Name, email, mobile, message content | | Meta Platforms | Publishing posts you scheduled to your Facebook Page or Instagram professional account | The post content, media and schedule you created | | Domain registries and registrars | Registering domains you order | Registrant contact details required by the registry | | Professional advisers and authorities | Accounting, audit, legal advice, lawful requests | Only what is strictly required |

If Stakenix is involved in a merger, acquisition or asset sale, personal data may transfer to the successor. We will give notice before your data becomes subject to a different privacy policy, and the successor will be bound by commitments no less protective than these.

7. International transfers

Our primary infrastructure is chosen to keep customer data close to Bangladesh. Some processors — email delivery, error monitoring and the platforms you connect — may process data outside Bangladesh. Where personal data protected by the EU or UK GDPR leaves that jurisdiction, we rely on Standard Contractual Clauses or another approved transfer mechanism, and we assess whether additional technical measures such as encryption are needed. You may request details of the safeguards that apply to a specific transfer.

8. How long we keep data

| Data | Retention | |---|---| | Active workspace content | For as long as your subscription is active | | Workspace content after cancellation | 30 days, so you can export or reactivate, then permanently deleted | | Expired trials never converted | 30 days after the trial ends, then permanently deleted | | Invoices, tax and accounting records | Retained as long as Bangladeshi tax and company law requires, currently a minimum of 5 years | | Security and server logs | Up to 12 months, then deleted or aggregated beyond identification | | Support conversations | 24 months from the last message | | Backups | Rolling window of up to 30 days, after which copies age out automatically |

9. Your rights

Subject to applicable law, you may ask us to:

  • Access — get a copy of the personal data we hold about you.
  • Correct — fix data that is wrong or incomplete. Most fields you can edit yourself in the dashboard.
  • Delete — erase your data, subject to records we must keep by law. See section 11.
  • Export — receive your workspace data in a structured, machine-readable format. There is no lock-in and no fee.
  • Restrict or object — limit processing based on legitimate interests, or object to it.
  • Withdraw consent — for cookies, marketing or a connected platform, at any time.
  • Complain — to us first at support@stakenix.com, and to your local supervisory authority if you remain unsatisfied.

Email support@stakenix.com from the address on your account, or from another address with enough detail for us to verify you. We respond within 30 days. We will tell you if we need longer and why. We do not charge for reasonable requests and we will never penalise you for making one.

10. Connected platforms: Meta, Google and social networks

10.1 Facebook and Instagram

The social post scheduler publishes content to Facebook Pages and Instagram professional accounts that you explicitly connect. When you connect an account:

  • We request only the permissions needed to list your pages and publish or schedule content. We do not request permissions we do not use.
  • We store the page or account identifier, its display name, and an access token, encrypted at rest.
  • We use platform data solely to provide the scheduling feature to you. We do not sell it, transfer it to data brokers, use it for advertising or profiling, or combine it with data from other customers.
  • We do not read your private messages, and we do not post anything you have not scheduled or approved.
  • You can disconnect an account at any time from the dashboard. On disconnection we revoke and delete the stored token; scheduled posts that depend on it stop.
  • We honour deletion and deauthorisation callbacks from Meta. If you remove the Stakenix app from your Facebook or Instagram settings, we treat it as an instruction to delete the platform data we hold for that connection.

Our use of Meta platform data complies with the Meta Platform Terms and Developer Policies. Where those terms are stricter than this policy, those terms govern platform data.

10.2 WhatsApp Business and Messenger (AI chatbot)

The AI chatbot module answers messages sent to the Facebook Page or WhatsApp Business number that you connect through Meta's official APIs. For this feature we process the content of those customer conversations, sender identifiers and timestamps — as your processor, solely to generate replies, take orders and hand over to a human when configured. Conversation content is not used to train models shared with other customers, is not sold, and is deleted with the connection or on your instruction. Where the WhatsApp Business Platform terms apply, they govern that data.

10.3 Meta ad accounts (Ads automation)

The Meta Ads automation module connects to the ad account you authorise via Meta's Marketing API. We read campaign performance data (spend, results, audience metrics) to generate suggestions, and we apply changes — budget, status, targeting — only after you or your authorised plan approves them. We never move money: ad spend is billed by Meta to your own payment method. Disconnecting the ad account revokes the token and stops all analysis immediately.

10.4 Other connected social platforms

The social media automation module can publish to TikTok, YouTube, LinkedIn, Pinterest, X (Twitter) and Threads accounts that you explicitly connect through each platform's official API. For every such connection the same rules apply as in 10.1: minimum scopes, encrypted tokens, publish-only use, no sale or transfer of platform data, disconnect at any time from the dashboard, and compliance with each platform's developer policies.

10.5 Google API services

If you sign in with Google or connect a Google service, our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

  • We use Google user data only to provide or improve the feature you requested.
  • We do not transfer Google user data to third parties except as necessary to provide that feature, for security, or to comply with law.
  • We do not use Google user data for advertising, and we do not sell it.
  • No human reads Google user data unless you give explicit permission for a specific support case, it is necessary for security, or the law requires it.
  • We request the narrowest scopes that make the feature work, and you can revoke access at any time from your Google Account permissions page.

11. Data deletion instructions

How to delete your data From the dashboard. Open Settings → Account → Delete account. Confirm, and your workspace is scheduled for permanent deletion after a 30-day grace period during which you can still export or reverse the request.

By email. Write to support@stakenix.com from the address on your account with the subject Data deletion request and your subdomain. We acknowledge within 3 working days and complete deletion within 30 days.

For a connected Facebook or Instagram account. Remove Stakenix from Facebook Settings → Apps and Websites, or disconnect the account in the Stakenix dashboard. Either action deletes the access token and platform data held for that connection. You may also email us the request above.

For a connected WhatsApp number, ad account, or TikTok / YouTube / LinkedIn / Pinterest / X / Threads account. Disconnect it in Settings → Connections, or revoke Stakenix from that platform's own app-permissions page. Either action revokes and deletes the stored token, and the associated platform data (including chatbot conversation history for that channel) is deleted within 30 days.

When deletion completes we remove your workspace database, uploaded files, media and access tokens from live systems, and the corresponding copies age out of backups within the rolling backup window of up to 30 days. We retain only what law requires — principally invoices and tax records — plus a minimal record that the deletion happened, so we can prove we honoured your request.

12. Children

Stakenix is a business tool and is not directed at children. We do not knowingly create accounts for anyone under 18. The school module necessarily holds data about pupils who are minors; in that case the school is the controller, is responsible for obtaining any consent required from parents or guardians, and instructs us on retention. If you believe a child has created an account with us directly, contact support@stakenix.com and we will remove it.

13. Security

We encrypt data in transit with TLS, encrypt sensitive fields and access tokens at rest, enforce role-based access on a least-privilege basis, and take automated daily backups. The full description of our controls is in the Data Security Policy. No system is perfectly secure; if a breach affects your data we notify you as described in that policy.

14. Automated decisions

We do not make decisions about you by automated means alone that produce legal effects. Automated systems do flag suspected abuse, spam or fraud for review, but a person decides before we suspend or terminate an account, except where an immediate block is needed to stop active harm.

15. Changes to this policy

We may update this policy as the service changes or the law changes. We revise the "Last updated" date at the top and, for material changes, notify account holders by email or dashboard notice at least 14 days before the change takes effect. Continuing to use Stakenix after that date means you accept the updated policy. Superseded versions are available on request.

16. Contact us

Questions, requests or complaints about privacy: support@stakenix.com, +880 1910-001189, or by post to the registered address in section 1. We answer in Bangla or English.

Document 02 of 08

Terms of Service

কার্যকর: 4 August 2026সংস্করণ 1.1

সংক্ষেপে

সংক্ষেপে Stakenix ব্যবহার করলে এই শর্তগুলো মানতে হবে। অ্যাকাউন্টের নিরাপত্তা আপনার দায়িত্ব, আপনার ডেটা আপনারই থাকে, আর যেকোনো সময় বাতিল করা যায়।

1. Agreement to these terms

These Terms of Service form a binding agreement between you and Stakenix. By creating an account, starting a free trial, or using any part of the Stakenix website or application, you accept these terms. If you are accepting on behalf of a company, school, clinic or other organisation, you confirm you have authority to bind it, and "you" means that organisation.

If you do not agree, do not use the service. These terms work alongside the Privacy Policy, Acceptable Use Policy, Refund & Cancellation Policy and, for paid plans, the Subscriber Agreement, all of which are incorporated by reference.

2. The service

Stakenix provides (a) business software modules on a subscription basis — including the social media automation and post scheduler, AI chatbot, Meta Ads automation, POS, school and chamber management modules — hosted by us and reached at a subdomain of stakenix.com that you choose; (b) website design and development services quoted per project; and (c) one-time digital products: ready-made website templates delivered as source code under a single-site licence, and ebooks delivered as PDF/EPUB under a personal-use licence. Digital product licences permit use, not resale or redistribution. Available subscription modules are the social post scheduler, school management, doctor chamber management, restaurant point of sale, supershop point of sale, hosting, and domain registration. You may subscribe to one module or several, and change your selection as your business changes.

We may add, change or retire features. If we retire a feature you materially depend on, we will give at least 30 days' notice and, where the change reduces the value of a paid plan, offer a pro-rated refund of the unused period or an equivalent alternative.

3. Eligibility and accounts

  • You must be at least 18 and legally able to enter a contract.
  • Registration details must be accurate and kept current. We may suspend accounts with false or unverifiable details.
  • You are responsible for everything that happens under your account, including the acts of staff and users you invite.
  • Keep credentials confidential. Tell us immediately at support@stakenix.com if you suspect unauthorised access.
  • One workspace per subscription unless your plan says otherwise. Sharing a workspace between unrelated businesses is not permitted.

4. Your subdomain

On signup you choose a name and we provision {name}.stakenix.com with an SSL certificate, typically within seconds. Subdomains are allocated on a first-come basis and remain our property. We may refuse or reclaim a name that:

  • infringes a trademark or impersonates another business or public body;
  • is obscene, deceptive, or suggests an official Stakenix function such as "admin", "billing" or "support";
  • is used to mislead people about who operates the site.

Where we reclaim a name we give at least 14 days' notice unless legal risk or active harm requires faster action, and we help you migrate. You may connect your own domain instead; the domain then remains yours and you control it.

5. Free trial

New accounts get 14 days free with no payment card required. One trial per business. At the end of the trial nothing is charged automatically — you choose whether to subscribe. If you do not subscribe, the workspace becomes read-only for 30 days so you can export, and is then deleted. We may withdraw or shorten trials where we detect abuse, such as repeated signups to extend free use.

6. Fees and payment

Prices are shown in Bangladeshi Taka (BDT) on our website and in your dashboard, and are exclusive of VAT and other government charges unless stated. Subscriptions are billed in advance, monthly or annually as you choose; domains are billed annually. Payment is taken through SSLCommerz, supporting bKash, Nagad, Rocket and debit or credit cards.

Full commercial terms — renewal, price changes, late payment, taxes and suspension for non-payment — are in the Subscriber Agreement. Refund eligibility is in the Refund & Cancellation Policy.

7. Your data and content

You own your data. Everything you upload or enter — records, media, documents and posts — remains yours. You grant us a limited, non-exclusive licence to host, copy, transmit, display and back up that content strictly to operate the service for you, and to comply with law. That licence ends when you delete the content or close your account, except for backups that age out on their normal schedule.

You are responsible for having the right to hold and process the data you enter, including any consents required from your students, patients, staff or customers, and for the accuracy of that data. You can export your data at any time in a structured format, with no fee and no lock-in.

8. Acceptable use

You must not misuse the service. The full list of prohibitions is in the Acceptable Use Policy and forms part of these terms. In short: no illegal content, no spam, no malware, no infringement, no attacks on our systems or anyone else's, no reselling the service as your own without a written agreement, and no attempt to circumvent usage limits, security controls or billing.

9. Intellectual property

Stakenix and its licensors own the platform: the software, interfaces, designs, documentation, the Stakenix name and logo. These terms grant you a limited, revocable, non-transferable right to use the service during your subscription. Nothing transfers ownership. You may not copy, decompile, reverse engineer, resell, or create derivative works from the platform except where law expressly permits it. Feedback you send us may be used to improve the product without obligation, and you keep no rights in the resulting improvements.

10. Third-party services

The service integrates with third parties including SSLCommerz, Meta Platforms, Google, domain registries and hosting providers. Your use of those services is subject to their own terms. We are not responsible for their acts, outages, policy changes or decisions — for example if a platform restricts your page or rejects a scheduled post. Where a third party changes or withdraws an interface we depend on, we will adapt the feature or tell you honestly that we cannot.

11. Availability and support

We work to keep Stakenix available at all times but do not promise uninterrupted service under these terms. Planned maintenance is announced in advance where practical and scheduled outside Bangladesh business hours where possible. Support is available Saturday to Thursday, 10:00 to 19:00 (GMT+6), in Bangla and English, by phone, WhatsApp and email. Paid plans may carry service commitments set out in the Subscriber Agreement.

12. Suspension and termination

By you. Cancel at any time from the dashboard or by emailing us. Your account stays active until the end of the paid period; refunds follow the Refund & Cancellation Policy.

By us. We may suspend or terminate your account if you materially breach these terms or the Acceptable Use Policy, if payment fails and remains unpaid after notice, if your use threatens the security or stability of the platform, or if law requires it. Except where immediate action is needed to stop harm or comply with law, we give notice and a reasonable chance to fix the problem.

On termination your right to use the service ends. You have 30 days to export your data, after which we delete it as described in the Privacy Policy. Sections that by their nature should survive — fees owed, intellectual property, disclaimers, limitation of liability, indemnity and governing law — survive termination.

13. Disclaimers

Except as expressly stated in these terms or required by law, the service is provided "as is" and "as available" without warranties of any kind, whether express, implied or statutory, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the service will be error-free, that defects will be corrected, or that it will meet every requirement of your business. See also the Disclaimer. Nothing here excludes liability that cannot lawfully be excluded, including for death or personal injury caused by negligence, or for fraud.

14. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, lost revenue, lost goodwill or loss of data, however caused. Our total aggregate liability arising out of or relating to the service in any 12-month period is limited to the amount you actually paid us for the service in the 12 months before the event giving rise to the claim, or BDT 5,000 if you have paid nothing.

You remain responsible for keeping your own exports and copies of business-critical records. Our backups are a resilience measure for our own operations, not a substitute for your record-keeping obligations.

15. Indemnity

You will indemnify and hold Stakenix harmless against third-party claims, damages and reasonable costs arising from your content, your use of the service in breach of these terms or the Acceptable Use Policy, your infringement of another party's rights, or your failure to obtain consents required for the personal data you process in your workspace.

16. Governing law and disputes

These terms are governed by the laws of the People's Republic of Bangladesh. The courts of Dhaka have exclusive jurisdiction. Before starting proceedings, both parties agree to attempt good-faith resolution for 30 days after written notice of the dispute — most problems are solved faster by a phone call than by a filing.

17. Changes to these terms

We may amend these terms. Material changes are notified by email or dashboard notice at least 14 days before they take effect. If you do not accept a change, you may cancel before it takes effect and we will refund any unused prepaid period. Continued use after the effective date is acceptance.

18. General

  • Entire agreement — these terms and the documents they incorporate are the whole agreement between us on this subject.
  • Severability — if a provision is unenforceable, the rest stands.
  • No waiver — not enforcing a right immediately does not waive it.
  • Assignment — you may not assign these terms without our written consent; we may assign them to a successor in a merger or asset sale.
  • Force majeure — neither party is liable for delays caused by events beyond reasonable control, including natural disaster, war, national strike, government action, or nationwide power or internet failure.
  • Notices — to you at the email on your account; to us at support@stakenix.com or the registered address.
  • Language — where we publish a Bangla translation and it conflicts with the English version, the English version governs.
Document 03 of 08

Subscriber Agreement

কার্যকর: 4 August 2026সংস্করণ 1.1

সংক্ষেপে

সংক্ষেপে পেইড প্ল্যানের বাণিজ্যিক শর্ত — বিলিং, নবায়ন, আপটাইম, সাপোর্ট আর আপনার ডেটার ওপর আপনার অধিকার।

1. Scope

This Subscriber Agreement applies once you subscribe to a paid Stakenix plan. It sits on top of the Terms of Service and governs the commercial relationship: what you get, what you pay, what we commit to, and how either side ends the arrangement. Where this agreement and the Terms of Service conflict on a commercial matter, this agreement governs.

2. Plans and modules

| Plan | Price | Modules | Users | Support | |---|---|---|---|---| | Starter | BDT 1,490 / month | 1 module | 3 | Email | | Business | BDT 2,990 / month | 3 modules | 10 | Priority | | Scale | BDT 5,990 / month | All modules | Unlimited | Dedicated |

Individual modules may also be taken standalone at the per-module prices published on our website. Hosting is billed monthly; domain registration is billed annually and is separate from module subscriptions. Prices exclude VAT and other government charges. "Unlimited users" means a number reasonable for a single business; we may discuss a fair-use arrangement if usage is plainly outside normal operation.

3. Term and renewal

Your subscription begins when your first payment succeeds and runs for the period you selected. It renews automatically for successive periods of the same length unless cancelled before the renewal date. We send a renewal reminder at least 7 days before each renewal for monthly plans and 14 days before annual renewals, to the email on your account.

4. Billing and payment

  • All subscription fees are payable in advance in Bangladeshi Taka through SSLCommerz.
  • Accepted methods: bKash, Nagad, Rocket, and debit or credit cards.
  • Invoices are issued to the dashboard and emailed. Tax invoices carry the details required for VAT purposes.
  • You are responsible for keeping a valid payment method available for automatic renewals.
  • Amounts are exclusive of VAT, supplementary duty and any withholding required by Bangladeshi law. Where you must withhold tax, you will gross up so that we receive the full invoiced amount, and you will provide the withholding certificate.

4.1 Failed payment

If a renewal payment fails we retry and notify you. Your workspace stays fully available for a 7-day grace period. If payment is still outstanding after that, we may restrict the workspace to read-only. After a further 23 days unpaid — 30 days total — we may suspend the account, and after 60 days we may terminate it and delete the data in line with the Privacy Policy. We will always warn you before restricting, suspending or deleting.

5. Changing your plan

Upgrades take effect immediately. We charge the difference pro-rated for the remainder of the current period.

Downgrades and module removals take effect at the start of the next billing period, so you keep what you paid for. Downgrading may put you over a limit — for example fewer permitted users — and you are responsible for bringing usage within the new plan before it starts. Data belonging to a removed module stays exportable for 30 days.

6. Price changes

We may change published prices. Existing subscribers get at least 30 days' written notice, and a new price never applies mid-period. If you do not accept a price change you may cancel before it takes effect, and we will refund any unused prepaid period. Prices fixed for a committed annual term hold for that term.

7. Service commitment

We target 99.5% monthly availability for the application, measured outside announced maintenance windows. Availability excludes downtime caused by factors outside our control: your internet connection or hardware, third-party platform outages, nationwide power or connectivity failure, force majeure events, or your own configuration and content.

| Monthly availability | Service credit | |---|---| | 99.5% or above | None | | 99.0% to below 99.5% | 5% of that month's fee | | 95.0% to below 99.0% | 10% of that month's fee | | Below 95.0% | 25% of that month's fee |

Credits are applied to a future invoice, are the sole remedy for missed availability, and must be requested within 30 days of the affected month by emailing billing@stakenix.com. Total credits in a month will not exceed that month's fee.

8. Support

| Plan | Channels | Target first response | |---|---|---| | Starter | Email | 1 working day | | Business | Email, phone, WhatsApp | 4 working hours | | Scale | Email, phone, WhatsApp, named contact | 2 working hours |

Support hours are Saturday to Thursday, 10:00 to 19:00 (GMT+6), excluding Bangladeshi public holidays. Critical incidents affecting availability are worked outside those hours. Support covers use of the service, faults and configuration questions; it does not include data entry, bespoke development, or training beyond onboarding, which we can quote separately.

9. Your data: ownership and processing

You are the controller of the personal data in your workspace and we are your processor. In that capacity we commit to:

  • Process workspace data only to provide the service and on your documented instructions.
  • Keep it confidential and impose equivalent duties on our staff and subprocessors.
  • Apply the technical and organisational measures described in the Data Security Policy.
  • Assist you in responding to data subject requests, and in any assessment or consultation the law requires of you.
  • Notify you without undue delay, and in any event within 72 hours of becoming aware, of a personal data breach affecting your workspace.
  • Delete or return workspace data on termination, subject to the retention periods in the Privacy Policy and any legal obligation to keep records.
  • Give at least 30 days' notice before adding a new subprocessor, so you can object.

You are responsible for the lawfulness of the data you enter, for having any consents required from the people it concerns, and for configuring access so that only appropriate staff can see sensitive records such as patient or pupil data.

10. Module-specific terms

Social post scheduler : Publishing depends on Meta's platforms and their policies. We are not responsible for posts rejected, delayed or removed by the platform, for reach, or for restrictions placed on your page. You must hold the rights to everything you publish.

School management : You are responsible for the accuracy of academic records, and for complying with obligations to pupils, guardians and education authorities. Stakenix is a record-keeping tool, not an approved examination or certification system.

Doctor chamber management : The module records appointments and prescriptions you enter. It is not a medical device, offers no clinical decision support, and must not be relied on for diagnosis or treatment. Registered practitioners remain fully responsible for clinical judgement and for regulatory obligations on medical records.

Restaurant and supershop POS : Offline mode holds sales on the device and syncs when connectivity returns. You must reconcile takings and comply with VAT and fiscal receipt obligations. Where the law requires a specific fiscal device or format, ensuring compliance is your responsibility.

Hosting : Provided with instant activation and subject to the Acceptable Use Policy. Resource limits apply as published. We may throttle or suspend an account whose usage degrades service for others, with notice where practical.

Domain registration : Governed additionally by the relevant registry's rules and ICANN policy where applicable. Registration fees are non-refundable once submitted to the registry. Renewal is your responsibility; we send reminders but cannot recover a domain that has fully expired and been released.

11. Confidentiality

Each party will keep the other's non-public commercial and technical information confidential, use it only for the purpose of this agreement, and protect it with at least reasonable care. This does not apply to information that is public through no breach, independently developed, or required to be disclosed by law — in which case the disclosing party gives notice where lawful.

12. Termination

Either party may terminate at the end of the then-current period by giving notice before renewal. Either party may terminate immediately for material breach that is not cured within 14 days of written notice, or if the other becomes insolvent. On termination all outstanding fees for the current period become due, your right to use the service ends, and you have 30 days to export your data.

13. Liability

The disclaimers and limitation of liability in the Terms of Service apply to this agreement in full, including the cap on aggregate liability and the exclusion of indirect and consequential loss.

14. Contact

Billing: billing@stakenix.com. Support: support@stakenix.com. Contract matters: hello@stakenix.com. Phone +880 1910-001189.

Document 04 of 08

Refund & Cancellation Policy

কার্যকর: 4 August 2026সংস্করণ 1.1

সংক্ষেপে

সংক্ষেপে ১৪ দিন ফ্রি ট্রায়ালে পুরো সিস্টেম যাচাই করুন। যেকোনো সময় এক ক্লিকে বাতিল — লুকানো শর্ত নেই। ডোমেইন ফি ফেরতযোগ্য নয়।

1. Purpose

This policy explains how to cancel a Stakenix subscription, when you can get money back, and how long a refund takes. It applies to all paid plans and modules bought directly from Stakenix and paid through SSLCommerz. It is written to be read before you pay, not after.

2. Try before you pay

Every new account gets 14 days free, with no payment card required and no automatic charge at the end. The trial is the primary way to check that Stakenix suits your business. Because a full-featured trial is available to everyone, we expect most compatibility questions to be settled before any money changes hands.

3. How to cancel

  • From the dashboard — open Settings → Billing → Cancel subscription and confirm. Cancellation is immediate and takes effect at the end of your paid period.
  • By email — write to billing@stakenix.com from the address on your account, stating your subdomain. We confirm within 1 working day.
  • By phone or WhatsApp — +880 1910-001189 during support hours. We follow up in writing so you have a record.

There is no cancellation fee, no notice period, and no requirement to explain yourself. After cancelling, your workspace stays fully usable until the end of the period you already paid for. It then becomes read-only for 30 days so you can export, and is deleted after that.

4. Refund eligibility

| Situation | Outcome | |---|---| | First payment on a new subscription, cancelled within 7 days and with minimal use of the workspace | Full refund | | Duplicate or double charge for the same period | Full refund of the duplicate, usually within 3 working days | | Ebook purchase, requested within 7 days of payment | Full refund — our published money-back guarantee, no questions asked | | Ready-made website template, before the source code download is delivered | Full refund | | Ready-made website template, after source code delivery | Refund only where the product materially fails its published description and we cannot fix it within 7 working days — source code cannot be "returned" | | Template add-ons: subdomain install or installation service not yet performed | Full refund of that add-on | | Domain name registration | Non-refundable once registered — the registry charge is committed instantly | | AI chatbot, Meta Ads automation or social media automation subscription | Standard subscription rules in this policy; ad spend is paid to Meta directly and is never refundable by Stakenix | | Amount charged is more than the plan you selected | Refund of the difference | | We fail to provision your workspace and cannot fix it | Full refund | | Confirmed extended outage materially beyond our availability commitment | Service credit under the Subscriber Agreement, or a pro-rated refund at our discretion | | We terminate your account without cause | Pro-rated refund of the unused period | | We make a material adverse change and you cancel before it takes effect | Refund of the unused prepaid period | | Cancellation part-way through a monthly period | No refund; service continues to period end | | Annual plan cancelled after 30 days | No refund as a rule; we may credit remaining whole months in genuine hardship, at our discretion | | Account terminated for breach of the Acceptable Use Policy | No refund |

5. Non-refundable items

  • Domain registrations, renewals and transfers — fees are paid to the registry as soon as the order is placed and cannot be recovered, even if the domain is never used.
  • Setup, migration, training and custom development once the work has been delivered.
  • Third-party charges such as SMS credits or platform advertising spend that we passed through on your behalf.
  • Periods already consumed — where a partial refund is agreed, it covers unused whole months only.
  • Payment gateway charges where the gateway does not return them to us; these are deducted from the refunded amount and we will tell you the exact figure.

6. How to request a refund

Email billing@stakenix.com from the address on your account with:

  • your subdomain and account name;
  • the invoice number or transaction reference;
  • the amount and date of the payment;
  • the reason for the request.

We acknowledge within 2 working days and decide within 7 working days. If we decline, we explain why and tell you how to escalate. Escalations go to hello@stakenix.com and are reviewed by someone who was not involved in the original decision.

7. How refunds are paid

Approved refunds are returned to the original payment method through SSLCommerz. We do not pay refunds to a different account, in cash, or as a transfer to a third party, because doing so would defeat fraud controls. Timing after we approve:

| Method | Typical time to appear | |---|---| | bKash, Nagad, Rocket | 3 to 7 working days | | Debit or credit card | 7 to 14 working days, depending on your bank | | Bank transfer | 5 to 10 working days |

Refunds are made in BDT for the amount we received. We are not responsible for exchange-rate movement or for fees your own bank applies.

8. Chargebacks

If you believe a charge is wrong, contact us before raising a chargeback — we can usually resolve it faster than a bank dispute. Where a chargeback is raised, we may suspend the account until it is settled and we will provide the gateway with our transaction records. Accounts with chargebacks found to be unjustified may be required to prepay in future.

9. Changes to this policy

We may update this policy. The version in force is the one published on the date of your payment, and we keep superseded versions available on request. Material changes are notified at least 14 days in advance.

10. Contact

Billing and refunds: billing@stakenix.com · +880 1910-001189 · Saturday to Thursday, 10:00 to 19:00 (GMT+6).

Document 05 of 08

Acceptable Use Policy

কার্যকর: 4 August 2026সংস্করণ 1.1

সংক্ষেপে

সংক্ষেপে Stakenix ব্যবসার কাজে ব্যবহার করুন — স্প্যাম, বেআইনি কনটেন্ট, ম্যালওয়্যার বা অন্যের ক্ষতির জন্য নয়।

1. Why this policy exists

Stakenix is shared infrastructure. One account sending spam or hosting malware puts every other customer's deliverability, reputation and uptime at risk. This policy sets the boundaries. It applies to everyone using the platform — account holders, their staff and anyone they invite — and to every module, including hosting and the social scheduler. Breach is a material breach of the Terms of Service.

2. Prohibited content

You must not use Stakenix to store, publish, transmit or link to content that:

  • is illegal under Bangladeshi law or the law that applies to you or your audience;
  • sexually exploits or endangers children in any way. We report such material to the authorities and terminate the account immediately, without notice or refund;
  • incites violence, terrorism, or hatred against a person or group on the basis of religion, ethnicity, nationality, gender, disability or similar characteristic;
  • harasses, threatens, defames, or invades the privacy of another person;
  • infringes copyright, trademark, patent, trade secret or other intellectual property;
  • promotes fraud, pyramid or Ponzi schemes, fake financial returns, or counterfeit goods;
  • offers regulated goods or services without the licence they require — including pharmaceuticals, weapons, gambling, or financial services;
  • makes false medical, health or curative claims;
  • contains malware, ransomware, exploits, phishing pages, or credential-harvesting forms;
  • impersonates another person, business or public authority, or misrepresents your affiliation with one.

3. Prohibited conduct

  • Attacking systems — probing, scanning, penetration testing without our written permission, or attempting to breach authentication, isolation between workspaces, or rate limits.
  • Disrupting service — denial-of-service traffic, deliberate resource exhaustion, mail bombing, or crypto-mining on our infrastructure.
  • Circumventing controls — evading usage limits, plan restrictions, suspension, billing, or the trial policy, including creating multiple accounts to obtain repeated free trials.
  • Unauthorised access — using credentials that are not yours, or accessing data belonging to another customer.
  • Reverse engineering — decompiling or extracting our source code, or scraping the platform at scale.
  • Reselling — offering Stakenix as your own product, or sublicensing access, without a written reseller agreement.
  • Falsifying identity — forged headers, spoofed sender addresses, or misleading registration details.

4. Messaging, email and social posting

These rules are strict because the consequences fall on other customers and on your own audience.

  • Send commercial messages only to people who agreed to receive them. Keep evidence of that agreement.
  • No purchased, scraped, harvested or rented contact lists.
  • Include a working unsubscribe mechanism in marketing messages and honour opt-outs promptly.
  • Do not disguise who you are or where the message came from.
  • Comply with the Meta Platform Terms and community standards when scheduling to Facebook or Instagram, and hold the rights to all media you publish.
  • Do not use automation to inflate engagement, run coordinated inauthentic behaviour, or operate networks of pages to mislead people.
  • Respect platform rate limits. We may throttle scheduling volume that risks our platform-level standing with Meta or Google.

5. Hosting-specific rules

  • Stay within the published resource limits of your plan. Sustained overuse degrades other customers and may be throttled.
  • Keep applications, themes and plugins patched. Known-vulnerable software that gets compromised is a common source of platform-wide abuse.
  • No open mail relays, open proxies, anonymous file-drop services, or public torrent trackers.
  • No using storage primarily as a backup dump or media distribution farm unrelated to a hosted site.
  • If your site is compromised, we may take it offline immediately to protect others, and we will tell you what we found.

6. Sensitive data in the clinical and school modules

Patient and pupil records deserve particular care. If you use those modules you must configure access so that only staff with a genuine need can see the records, obtain any consent the law requires from patients, pupils or guardians, and not use the data for marketing without separate, specific permission. Do not enter sensitive personal data into fields not designed for it, such as public post captions or subdomain names.

7. Reporting abuse

Report anything that looks like a breach of this policy to support@stakenix.com with the subject Abuse report. Include the subdomain or URL, what you saw, and when. We acknowledge reports within 1 working day and investigate promptly. Reports about child sexual abuse material or a credible threat to life are treated as immediate priority at any hour. We do not disclose the identity of a reporter to the reported party unless the law compels us.

8. Enforcement

Our response is proportionate to the harm and to whether it appears deliberate:

  • Notice — we tell you what we found and ask you to fix it within a stated period, usually 48 hours.
  • Content removal or throttling — we may remove specific content or limit a feature such as scheduling volume.
  • Suspension — the workspace goes offline while the matter is resolved.
  • Termination — for serious or repeated breach. No refund is due where we terminate for breach.
  • Referral — we report to law enforcement or the relevant platform where the law requires or the harm warrants it.

Where content or conduct causes active, ongoing harm — malware, phishing, an attack in progress, or illegal material — we act first and notify you immediately afterwards. We aim to preserve your data during enforcement so that a resolved matter can be reversed cleanly.

9. Appeals

If you believe we acted wrongly, reply to the enforcement notice or write to hello@stakenix.com within 30 days. A person not involved in the original decision reviews it and responds within 5 working days. If we got it wrong we restore the account and, where you lost paid time, credit it.

10. Changes

We may update this policy as new forms of abuse appear. Material changes are notified at least 14 days in advance; changes needed to address an urgent security or legal risk may take effect immediately, with notice as soon as practical.

Document 06 of 08

Data Security Policy

কার্যকর: 4 August 2026সংস্করণ 1.1

সংক্ষেপে

সংক্ষেপে আপনার ডেটা কীভাবে সুরক্ষিত রাখি — এনক্রিপশন, অ্যাক্সেস নিয়ন্ত্রণ, ব্যাকআপ আর কিছু ভুল হলে কী করি।

1. Commitment and scope

This policy describes the technical and organisational measures Stakenix applies to protect customer data. It covers the application, its databases and file storage, our internal tools, and the staff and contractors who operate them. We describe what we actually do; we do not claim certifications we do not hold. Where a customer needs assurance beyond this document, we are willing to complete a security questionnaire or sign a data processing agreement.

2. Governance

  • A named member of management is accountable for security and privacy, and is the point of contact for incidents.
  • Security decisions are documented, and this policy is reviewed at least annually and after any significant incident or architectural change.
  • Everyone with access to customer data signs a confidentiality undertaking and receives security training at induction and annually.
  • Access is removed on the same working day that someone leaves or changes role.

3. Encryption

  • In transit — all traffic to the application and to every customer subdomain is served over HTTPS using TLS 1.2 or above, with certificates provisioned automatically and renewed before expiry. Plain HTTP is redirected.
  • At rest — databases, file storage and backups are encrypted at rest using industry-standard algorithms.
  • Secrets — passwords are stored only as salted one-way hashes using a modern password-hashing function; we cannot read them and neither can our staff. Third-party access tokens, including Meta and Google tokens, are encrypted with keys held separately from the data.
  • Key handling — encryption keys are stored apart from the data they protect, with access restricted to the systems that need them.

4. Access control

  • Customer workspaces are logically isolated. Application queries are scoped so that one workspace cannot read another's records.
  • Inside your workspace, you assign roles so staff see only what their job requires.
  • Staff access to production is granted on least-privilege principles, only to those whose role requires it, and is reviewed quarterly.
  • Administrative access requires strong, unique credentials and a second factor.
  • Support staff do not browse customer data casually. Access for a support case is limited to what the case needs and is logged.
  • Administrative actions on production systems are recorded in an audit log retained for at least 12 months.

5. Application security

  • Input is validated and output encoded to guard against injection and cross-site scripting.
  • Parameterised queries are used for database access.
  • Session cookies are set Secure, HttpOnly and with an appropriate SameSite value; sessions expire after inactivity and are invalidated on password change.
  • Authentication endpoints are rate-limited to slow brute-force and credential-stuffing attempts.
  • Uploaded files are type-checked, size-limited and stored outside the executable web path.
  • Dependencies are monitored for known vulnerabilities and patched on a risk-based schedule: critical issues immediately, high within 7 days, others at the next release.
  • Changes are peer-reviewed before release, and releases can be rolled back.

6. Infrastructure and network

  • Production runs on hardened servers with only necessary ports exposed and administrative access restricted.
  • Firewalls and rate limiting sit in front of the application, with protections against volumetric attack.
  • Production, staging and development are separated. We do not use real customer data in development or testing.
  • Server and application logs are centralised and monitored for anomalies such as unusual login patterns or error spikes.
  • Time synchronisation is enforced so that logs across systems can be correlated during an investigation.

7. Backups and continuity

| Control | Practice | |---|---| | Frequency | Automated daily backups of databases and file storage | | Retention | Rolling window of up to 30 days | | Location | Stored separately from production, encrypted at rest | | Testing | Restores are tested periodically; a backup that has never been restored is not a backup | | Recovery targets | Recovery point objective 24 hours; recovery time objective 8 hours for a full-service restore | | Customer restores | On request to support we can restore your workspace to a point within the retention window |

Point-of-sale modules additionally keep sales on the device when connectivity drops and synchronise when it returns, so a network failure does not lose transactions. You remain responsible for taking your own exports of business-critical records.

8. Subprocessors

We use a small number of third parties to run the service — hosting and storage, email delivery, payment processing through SSLCommerz, and the platforms you choose to connect. Each is selected with regard to its security posture, bound by contract to confidentiality and to measures no weaker than ours, and given only the data it needs. We maintain a current list of subprocessors and provide it on request, and we give at least 30 days' notice before adding a new one.

9. Incident response and breach notification

We maintain a documented incident response procedure with defined roles, and we rehearse it. When we detect or are told about a possible security incident:

  • Triage — we assess severity and scope immediately, at any hour.
  • Contain — we stop the harm, which may mean revoking credentials, blocking traffic or taking a component offline.
  • Investigate — we preserve logs and evidence and determine what data was affected and how.
  • Notify — where a personal data breach affects your workspace, we notify you without undue delay and in any event within 72 hours of becoming aware, with what we know, what we are doing, and what you should do. Where the law requires us to notify a regulator or affected individuals, we do so within the applicable deadline.
  • Remediate and learn — we fix the root cause and publish a post-incident summary to affected customers, including what we changed so it does not recur.

We do not conceal incidents. If we get something wrong, you will hear it from us.

10. Testing and vulnerability reports

We review our own code and configuration, monitor dependencies, and address findings on a risk basis. We welcome reports from security researchers: email support@stakenix.com with the subject Security report and enough detail to reproduce the issue. We acknowledge within 2 working days and keep you updated. Please give us reasonable time to fix an issue before publishing, do not access or modify data that is not yours, and do not run tests that degrade service for customers. We will not pursue legal action against researchers who follow these principles in good faith.

11. Physical and endpoint security

Servers are hosted in facilities with physical access controls operated by our infrastructure providers. Staff devices with access to customer data use full-disk encryption, screen lock, current operating system patches and endpoint protection. Customer data is not stored on removable media, and is not copied to personal devices.

12. Your responsibilities

Security is shared. You should use a strong, unique password and enable a second factor where offered; grant staff the minimum access their role needs and remove leavers promptly; keep your own devices patched and free of malware; never share credentials over messaging apps; and export your critical data periodically. Tell us at once if you suspect a compromise of your account.

13. Contact

Security matters: support@stakenix.com · +880 1910-001189. For urgent incidents, mark the subject URGENT security and call the number above.

Document 08 of 08

Disclaimer

কার্যকর: 4 August 2026সংস্করণ 1.1

সংক্ষেপে

সংক্ষেপে Stakenix একটি সফটওয়্যার টুল — চিকিৎসা, আইনি, শিক্ষা বা আর্থিক পরামর্শ নয়। সিদ্ধান্তের দায় ব্যবহারকারীর।

1. General

The information on stakenix.com and inside the Stakenix application is provided for general business use. We work to keep it accurate and current, but we make no representation or warranty that it is complete, accurate or up to date at any given moment. Nothing on the site forms an offer capable of acceptance except where we say so explicitly, such as the plan prices in your dashboard at checkout.

2. Not professional advice

Stakenix is software for recording and organising business information. It is not a substitute for qualified professional judgement.

Medical : The doctor chamber module records appointments, serials and prescriptions that a practitioner enters. It is not a medical device, provides no diagnosis, no clinical decision support and no drug-interaction checking. Registered practitioners remain wholly responsible for clinical decisions, prescriptions and regulatory obligations on medical records. Patients must never rely on the module for medical advice.

Legal and regulatory : Our documents and in-product text are not legal advice. Whether your use of the service satisfies a particular law — data protection, medical records, education, consumer or tax law — is a question for your own adviser.

Financial, accounting and tax : Reports, sales figures and invoices are generated from the data you enter. They are not audited accounts, not a statutory tax filing, and not financial advice. You must verify figures and meet your own VAT, fiscal receipt and accounting obligations.

Educational : The school module stores academic records you enter. Stakenix is not an examination board, awards no qualification, and its outputs are not certified transcripts.

AI-generated output : The AI chatbot's replies, Meta Ads suggestions, AI captions and hashtags are automated aids generated from your data and the connected platforms' data. They can be wrong, incomplete or out of date. Review AI output before relying on it: an ad-budget suggestion is not financial or marketing advice, an accepted suggestion is your decision, and chatbot replies to your customers are made on your behalf and under your responsibility. We do not guarantee any advertising result, engagement level, cost-per-order or revenue outcome.

3. Accuracy of your own data

Every calculation, report and receipt the platform produces depends on what was entered. We do not verify the accuracy of your records, and we are not responsible for decisions taken on data that was entered incorrectly, incompletely or late.

4. Availability and technical limits

We work hard on reliability, but no online service is immune to outage, latency, data corruption or loss. Beyond the service commitments in the Subscriber Agreement, we do not warrant uninterrupted or error-free operation. Offline mode in the point-of-sale modules is designed to keep sales flowing during a connectivity loss and to sync afterwards; it is a resilience feature and not a guarantee that no transaction can ever be lost, for example if a device is destroyed before it syncs.

5. Third parties and external links

The service depends on and links to third parties, including SSLCommerz, Meta Platforms (Facebook, Instagram, WhatsApp, Messenger), Google and YouTube, TikTok, LinkedIn, Pinterest, X (Twitter), Threads, courier partners, domain registries and hosting providers. We do not control them and are not responsible for their availability, decisions, policy changes, content or practices. A link is not an endorsement. A post rejected by a platform, a page or ad account restricted by Meta, an API quota or policy change at any connected network, a payment declined by a bank, or a domain refused by a registry is outside our control. Connected-platform features depend on those platforms continuing to offer their APIs on terms we can meet.

6. Forward-looking statements

Roadmap items, planned features and timelines we mention in marketing, in conversation or in a proposal are indications of intent, not commitments. Do not buy a subscription in reliance on a feature that does not exist yet. If a specific capability is essential to you, get our confirmation in writing before you commit.

7. Illustrative figures

Prices, sample data, screenshots, indicative setup times and example calculations shown on our website are illustrations. Your actual results depend on your plan, data, devices, connectivity and how you use the service. Numbers such as an average setup time are typical observed values, not promises.

8. Trademarks

Third-party names and marks — including Facebook, Instagram, WhatsApp, Messenger, Meta, Google, YouTube, TikTok, LinkedIn, Pinterest, X (Twitter), Threads, bKash, Nagad, Rocket, VISA, SSLCommerz and cPanel — belong to their respective owners and are used only to identify the service or compatibility concerned. Their use does not imply endorsement, sponsorship or affiliation unless we state a partnership explicitly.

9. Limitation

Nothing in this Disclaimer limits liability that cannot lawfully be limited, including liability for death or personal injury caused by negligence, or for fraud or fraudulent misrepresentation. Subject to that, the disclaimers and the limitation of liability in the Terms of Service apply in full.

10. Contact

If anything here is unclear, ask before you rely on it: hello@stakenix.com · +880 1910-001189.

Legal — Stakenix · Stakenix